CRYSTAL CLEAR
Business phone services designed for today’s economy. Wave2Wave provides a robust suite of voice options: with flexible terms, unrivaled reliability, industry-leading security, and straightforward billing, you’re a few clicks away from crystal-clear calls. Contact us today to discuss how we can transform your operations with our business voice solutions.
Hosted Voice Services
Our Hosted PBX services pair reliability and security, with the modern features your business needs to perform its best. With a data-driven, easy-to-use dashboard for clients to leverage, you’ll also have predictable monthly costs: unlimited local and long distance calling, with competitive international rates.
Where other providers offer confusion and fragmentation, Wave2Wave delivers a streamlined cloud-based suite of services. Our UCaaS (Unified Communications as a Service) platform supports both desk and softphones, and we can provide your team with the hardware they need, too.
New phone numbers can be provisioned in as little as 24 hours, and our team will facilitate any porting that may be required when you choose Wave2Wave as your business voice provider.
Unrivaled Reliability: Wave2Wave’s Network
Your voice provider is only as good as their network—and that’s where Wave2Wave really shines. We’ve instituted end-to-end security measures covering both the physical and digital facets of business voice, here are just a handful:
- Controlled climate spaces, with multiple security checkpoints required to access the hardware.
- Geo-redundant points of presence, designed strategically to diminish service interruptions or data loss due to natural disasters.
- 24/7/365 network monitoring by best-in-class software and on engineers on standby.
- Robust session border controllers (SBCs) spread out geographically.
- IP access lists, and international fraud prevention and mitigation.
Our network is HIPAA and PCI compliant, and the Wave2Wave team is trained quarterly on new advances in business voice technology, and annually in voice security and protection.
Contact us today to learn how Wave2Wave can transform your communications.
Business Voice Feature List
Wave2Wave’s business voice solutions go further than just top-tier service and support. Our best-in-class Hosted PBX offers:
- Local, long distance and international calling
- Keep your existing telephone numbers
- Automated Attendant
- Customized Music-on-Hold
- Extensions or DIDs on a per-user basis
- Employee Directory
- Voicemail
- Message Waiting Lights
- Do Not Disturb
- Ring Groups
- Conferencing
- Call Routing to Mobile Phone
- Voicemail to Email + Voicemail Transcription
- Call Recording
- Call Center Functionality
- User Dashboard
- SoftPhone Support
- Operator Console
- Mobile Application that makes any mobile device a true PBX Extension
- Fax Support from traditional fax machines, desktops or mobile phones
- Business SMS
Wave2Wave Advantage
Business Voice FAQs
How fast can I have Wave2Wave’s hosted voice services installed?
Our account representatives will guide you through the process of getting connected. Numbers can be provisioned in as short as 24 hours, whereas porting existing numbers can take two weeks. Whether you’re switching from another provider, or installing a brand new communications suite, we’ll have you up and running in no time!
What’s provided in the monthly price when I sign up for Business Voice?
You can refer to our voice features here.
Do you offer residential voice services?
Yes, we do. Contact us today to discuss what options are available at your address.
Do you charge for maintenance and service calls?
Uptime and incredible service are paramount at Wave2Wave . We never charge for service calls or regular maintenance—unlike the majority of providers on the market.
